Refund policy

RETURN POLICY:

In the event you wish to return the merchandise for any reasons, you must first contact our returns department to obtain a return authorization and you will be responsible to repackage the merchandise in new condition using the original wrap or box. No returns will be accepted without the original box, no exeptions. We offer a 30 day return policy for all REFUNDS/EXCHANGES. All Authorized returns will be subject to a 20% restocking fee. Customers are responsible for all freight charges both ways. For all items that we offer free shipping promotion, the original shipping cost will be deducted from the refund amount, the actual amount that is paid to the carrier to transport the item. No returns accepted without original packaging and wrap. All returns must be in brand new condition and never assembled, unused.

Exception: Special custom orders, lighting products with electrical wiring, and parts orders, are non-refundable. White Glove Delivery items, such as beds, bedroom furniture, large cabinets, once assembled and setup, cannot be returned under any circumstance.